The items for sale are both pre-owned and new, however most are preowned. Items that are new will say so in the title or description of the product. If no reference is made, the item is preowned.

The “Condition Rating” provides more information about the condition of each item, including any imperfections or flaws. Please refer to it for details on the item’s condition.

Sizing may differ from brand to brand, so we recommend referring to the measurements included in the item description. To ensure a proper fit, compare the measurements to a similar garment you own that fits you well.

We are not affiliated, associated, authorized, endorsed by or officially connected with any brands or their subsidiaries. However, we strive to provide authentic and high-quality pre-owned items.

We ship worldwide. Domestic orders over $100 qualify for free shipping. Please allow up to 3 business days for your order to be shipped. Orders placed on weekends typically ship the next business day.

90% of all our orders are shipped in 100% biodegradable packaging. Larger items may need additional packaging to be transported safely.

International packages are shipped Delivered Duty Unpaid (DDU). International Customers are responsible for paying any taxes or duties on the shipment before they can receive their order.

Returns will be accepted for store credit within 14 days of receipt. If 14 days have passed since your purchase we can not offer you a return credit. The item must be in the same condition as when received, and all returns must be authorized via email prior to shipping. You are responsible for paying your own shipping costs for returning the item, and shipping costs are non-refundable.

Please use the ‘Contact Us’ page or email us at contact@clothewell.com for return instructions.

You can rest assured that all transactions are secure, and your information is protected. We will not sell your data to anyone for any reason. As a small business, we provide personal attention to each customer to ensure complete assurance with every transaction.